Privacy Policy

We comply with Vietnam's data protection regulations, including the Cybersecurity Law 2018, and international standards such as GDPR and CCPA to ensure your personal information is processed safely and transparently.

This Policy aims to help you understand how we manage your data and the rights you have regarding that data.

Registration: Email and name you provide when creating an account. Optional: Settings or preferences you choose within the Service.

Chat History: Conversations between you and the Service to improve performance and personalize experience. Activity: Frequency of use, types of files uploaded, and other interactions.

Technical: IP address, browser type, operating system, and device identifiers. Location: Approximate location data based on IP (does not determine exact address).

We do not collect data to serve third-party advertisements.

Process your requests (e.g., answering questions, generating content). Maintain stable Service operations.

Analyze usage data to enhance AI performance and develop new features. Personalize responses based on your chat history.

Send notifications about updates, security, or account issues. Respond to your support requests.

Use information to comply with legal obligations or protect our rights.

We commit to not selling your personal information to any party.

We may share data with trusted partners to operate the Service. These partners must comply with strict security standards.

We may disclose information if required by law enforcement or to protect the rights, safety, and property of us or other users.

If the Company merges or sells assets, your data may be transferred to the recipient, provided they continue to comply with this Policy.

Data is stored on secure cloud servers with high-level encryption. In Phase 2, data is stored locally on your device with AES-256 encryption.

We use measures such as encryption, firewalls, and access control to protect data. However, no system is absolutely secure, and you accept the risk of data breaches.

We keep your data for as long as necessary to fulfill the purposes in this Policy or as required by law. You may request data deletion at any time.

You have the right to: • Access: Request a copy of your personal data. • Modify: Update or correct inaccurate information. • Delete: Request data deletion by contacting [email protected]. Requests will be processed within 30 days. • Restrict: Request restriction of data processing in certain cases.

You can opt out of receiving non-essential notifications via email or account settings.

If you believe your privacy has been violated, you can file a complaint with us or your local data protection authority.

The Service is not intended for children under 13 years old. We do not knowingly collect information from children. If discovered, we will delete it immediately.

Parents or guardians need to supervise the use of the Service by children under 18 years old.

We may modify this Policy at any time. The new version will be posted on the Service with the "Last Updated" date modified.

We will attempt to notify you via email or application, but Users should check periodically.

Continued use of the Service after changes means you accept the new Policy.

Email: [email protected]

Address: CT2-D, VOV Me Tri, Me Tri, Nam Tu Liem, Hanoi, Vietnam